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Report

Ranking the Digital Experiences of the Big 6

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As digital interaction with their energy provider becomes increasingly important for consumers – user experience is a key way each of the Big Six can set themselves apart. This report looks at the onboarding experiences of the UK’s leading energy companies, and who comes out on top.

0%

of consumers find it easy to contact their energy supplier

0%

were frustrated with query response times

0%

found it difficult to contact suppliers when needed
Download this report to discover:
  • How effectively leading energy suppliers are using digital to onboard new customers
  • Tips on best practice for building energy and utilities onboarding funnels
  • Which Big 6 provider has the best digital onboarding experience