With a wide variety of property data held across the business, our first challenge was to review and map the information/assests Centrick presents to users. Some homes were classed as standard listings, others formed part of Centrick’s signature collection brand.
After identifying the various points and types of data, we studied analytics, interviewed Centrick staff and spoke to customers in each area of the business. With insights gleaned, we began creating priority guides and the overriding sitemap.