Discovery

Unlocking your digital strategy

Our proven process for defining project goals, key user journeys and features that will deliver an actionable strategy.

What is discovery?

Define your goals, map out user journeys, and get a feel for working with us before you embark on your digital project.

Discovery workshop

We’ll kick off with an in-person or Zoom session to get everything out on the table:

  • Align stakeholders
  • Define organisation and project goals
  • Explore user needs and tasks
  • Identify key features

Research

We’ll then go away and conduct independent research to:

  • Create a top-level sitemap
  • Scope out features
  • Develop technical specifications
  • Investigate third-party platforms and apps

Findings & Next Steps

At the end of the process, you’ll get a comprehensive findings document that will outline:

  • Your digital strategy
  • A full scope for the project
  • A formal statement of work

Why discovery?

Get clarity

Discovery offers an invaluable outside perspective that brings expertise and experience to the table. Combine this with your in-depth knowledge of your organisation and the needs of your users, and together we can develop a winning digital strategy.

Focus on people

Is focusing on “things” driving your digital strategy in the wrong direction? What do your users actually need? We’ll take a step back and look at the data to align your digital strategy with the needs of the people that matter – your users, customers, supporters and stakeholders.

Think big

Your vision could be being held back by what you currently think is possible. Discovery opens up a world of possibilities by giving you access to specialist knowledge of the latest tools and technologies. We’ll show you what could be possible, not just what’s possible now.

Digital Products

Launch platforms that enhance customer experience and efficiency.

Headless websites

Launch a future-ready website that’s fast, reliable and flexible.

Support

Provide a consistent experience and prioritise continuous improvement.