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Magento Design Process

Our design processes to ecommerce is always focused around placing the user at the heart of the experience. No one eCommerce business is the same so therefore all our Magento websites are designed and built from scratch – we never use off the shelf templates.

eCommerce Consultancy

From experience, it’s not always the case where a simple setup for Magento is needed. Each business has different requirements in terms of technology, customer needs, resourcing and internal operations. Therefore, most projects start with one of our investigative discovery phases. Discovery allows us to get a better understanding of your business in order to define your commercial goals, alongside technological pathways. You can read more about this processes by visiting our discovery page.

Magento Integrations

Magento is flexible in connecting third party integrations and we have good working relationships with multiple partners. Some of the Magento integrations we’ve worked in the past include the following:

Enterprise Resource Planning (ERP)

Unleashed Inventory Management

Payment Service Providers

Sage Pay, Stripe, Amazon, Paypal, Authroise.Net

Triggered Email Marketing Services

Mailchimp, Campaign Monitor

Market Places

Amazon, Ebay

eCommerce Support

We have carefully planned service level agreements (SLA) which give our clients peace of mind if any problems ever arise. However, our SLA’s are not just focused around support, we build in time to work with you across a variety areas of site improvements such as conversion rate optimisation.. Clients have 24/7 access to our support desks with guaranteed response and estimate resolution times.

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